Sample Policy
Ordering samples from LuxeTile
is easy. We've got a wide range
of samples available for you to
choose from. Simply indicate
Quantity 1 in your shopping cart
to process a sample order or
call us at 877 LUX TILE.
Samples are available for most
products. Most samples are small
swatches of materials, not full
size sheets. We do not ship full
size sheet samples, unless
specifically requested in the
Special Instructions section or
via phone, therefore, if you
order multiple samples of the
same product, we may elect to
limit the number of samples
provided of the same product to
one or two swatches. If you
order quantity “1” of most
products, that will be
considered a sample. If you
require a full size sample,
additional handling fees may
apply. Samples may not be
returned for credit.
Stone Tiles:
Products, such as natural stone,
are very difficult to evaluate
with only one piece, thus we
recommend you order at least 3
to see the full variation. To
order a sample from the current
lot, simply put quantity 1 or
more in your shopping cart.
Stone samples may not be
returned for credit.
Most of our stone samples come
to you in a 4"x4" format.
If you need a specific size,
please call and we can advise
you of the additional charges
involved in shipping a single,
large format tile sample.
We offer digital images of the
lot Shipping charges are additional.
Ceramic,
Glass, and all other products:
Free samples are not available
for these products.
Shipping and packing charges
will be assessed for each order.
Most samples are small swatches
of materials, not full size
sheets, unless you are ordering
a ceramic tile.
We do our best to protect the
pieces against breakage, but no
guarantees can be made. IF YOU
SEE ANY DAMAGE TO THE OUTSIDE OF
THE BOX, MAKE A NOTE BEFORE
SIGNING FOR THE SHIPMENT.
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