Shipping

Ordering Process

You can order products directly online, via telephone, email or fax.  You may choose to consolidate purchase orders in order to reduce freight costs.  Please note that pricing and availability will fluctuate with market demand unless a confirmed order is in place and secured with a deposit.  For large quantity orders it is especially important to secure availability to ensure that you have the product when you need it.

Logistics

LuxeTile ships products to customers virtually anywhere in the world. Online rates are within the continental US, however, we can provide shipping estimates within 24 hours to any destination in the world.  We have 10 years of experience in shipping cargo domestically and internationally.   We will work to find the most competitive rates to transport your cargo. 

Residential Delivery

We will quote delivery services to the residence which will include lift gate service and unloading, which is usually limited to the end of the driveway.  Drivers may roll the material on pallet jacks to a more convenient location, however, the ultimate responsibility for receipt and final placement of the material is upon the purchaser.  Sometimes additional special requirements for services may be required base on the unique requirements of the neighborhood or home.  Examples include when a forklift is required to move materials to the job site, which may be required when a pallet jack is not feasible.  These fees will be the responsibility of the purchaser. 

Large Volume

When ordering more than 2,000 SF of slabs or 5,000 SF of tile, volume discounts will apply.