Container Shipping Process

Q. When ordering containers, can one mix materials and sizes?

A. It is possible for certain materials depending on the type and availability. Orders can comprise any combination of the colors, sizes, finishes and shapes that a particular factory produces. There is a minimum of one pallet per type. Contact Luxetile.com for more information.

Q. Can you provide an exact arrival time for my order?

A. Unfortunately, transit times cannot be guaranteed, however, we make every attempt to adhere to your schedule. Shipping lines and truck lines do their best to meet a booking schedule but do not offer guaranteed schedules. In addition, customs inspections can delay shipments that are beyond our control. We have experts on staff with 10+ years experience in the transportation arena and can provide some advice on the most expedient routes when timing is important. Usually, containers take 8-12 weeks to arrive from the time payment is received.

Q. How much stone tile does a container hold?

A. Container quantities of stone range from 4,000 sq. ft. to 7,000 sq. ft. depending on the product, tile size, thickness, etc.

Q. What custom stone products can I order by container from LuxeTile?

A. We can assist in sourcing a variety of products such as tiles, slabs, counter tops, and vanity tops. We can also provide custom orders on stone products for your specific requirements. Custom orders can be made for products such as kitchen counter tops, vanity tops, stair treads and risers, fire place surrounds, and columns. A minimum container quantity/order value applies to all custom products. Please inquire with LuxeTile’s product specialist. Dimensional drawings and templates will need to be provided for manufacturing and fabrication.

Q. How much does stone weigh?

A. Stone tiles and slabs come in different thicknesses. The weight per square foot for each thickness is as follows:

• 3/8"(10mm) thick tile: 5.5 lbs sq. ft.

• 1/2"(12mm) thick tile: 6.5 lbs. sq. ft.

• 3/4"(20mm) thick slab: 12.8 lbs. sq. ft.

• 1 1/4"(30mm) thick slab: 18 lbs sq. ft.

Q. How many bundles of stone slabs can be loaded onto a container?

A. Usually 8 bundles or 3,600 square feet of ¾” stone slabs can be placed into a single 20-21 ton container. The stone slabs are packed in bundles of approximately 300 to 350 square feet. Each bundle includes approximately 6 to 7 slabs, weighing 2.6 tons, or 5,700 pounds. For 1 ¼” stone slabs, 8 bundles (or 2,380 square feet), fill up a container of 20-21 tons.   The amount of weight that can be loaded into a container can also vary by local highway rules and regulations.